error 404 in QuickBooks: What Does It Mean?

Error 404 service messages in QuickBooks occur when there was a problem during installation, a file was infected, or a necessary file in the QB Database was lost, damaged, or overwritten. There are a number of problems that this issue can cause for users, including a slowdown in Windows performance or even a total breakdown of the running system.

The QuickBooks 404 error message appears if and only if QuickBooks is unable to establish a connection with Intuit’s servers. There may be a message accompanying this runtime error that expresses regret for the user’s trouble and explains that the process is being terminated.

Because of the disruption it causes to users’ work in QB, it is important to understand what causes error 404 and how to resolve it.

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Why Does QuickBooks Give Me a 404 Error When I Try to Open It?

One of the most typical causes of the 404 page not found issue is the presence of a firewall or antivirus programme on your Windows computer, as we’ve already discussed. We have compiled a list of alternate causes for this problem below:

  • There are installation difficulties with your QuickBooks Desktop
  • Issues with Windows’ registry are present.
  • Error 404 may also be caused by other browser-related difficulties, such as an overloaded cache or cookies, or by a conflicting add-on.
  • There is malware or a virus in your Windows installation or QuickBooks data.
  • If you are unable to connect to the web properly.
  • Error 404 in QuickBooks means that a necessary programme file has been removed or is missing.
  • It would be difficult to begin debugging the error 404 without knowing these causes. Now that we understand what causes a 404 error, we can start working on a solution.

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Actions to Take When a 404 Error Appears During a QuickBooks Update

Follow these steps for diagnosing and resolving problem 404:

Double-check Your Internet Connection Settings

  • If you want to make sure you have a good internet connection, open Internet Explorer and go to
  • If you are unable to access the website, it may be a result of a problem with your internet connection.
  • Once you’ve verified that you can get online elsewhere, launch QuickBooks and navigate to the Help menu’s Internet Connection Setup option.
  • Click the Use my Computer’s Internet Connection Settings button beneath the Internet section.
  • Choose Next, and then Finish.

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Make Sure Your Antivirus and Firewall Are Set Up Properly

  • Launch Firewall by clicking the Start button and entering “Firewall” into the search bar.
  • Choose Advanced Security Settings in Windows Firewall.
  • If you’re having trouble getting QuickBooks online, it may be because your firewall is blocking its access.
  • Take QuickBooks back on the approved list of programmes.
  • If this doesn’t work, you might try going into your antivirus program’s firewall settings and removing any QuickBooks services that it has blocked.
  • Be aware that you may need to get in touch with your antivirus provider in order to get specific instructions on how to unblock QuickBooks.

Clear Junk Files and Run Browser in Private Mode

Error 404 messages often occur when a user tries to access a website but is met with a 404 Not Found message because of unnecessary files or plugins installed in their browser. With the remedies below, we will first get rid of the garbage files saved in your browser and set it to private mode so that no plugin loads while you view any page.

  • You can access QuickBooks Online’s settings from the browser you’re using by selecting the appropriate menu item.
  • Locate Cache and Cookies by using the search bar within the configurations.
  • Use this menu to clear your browser’s temporary files and cookies.
  • After that, close your browser by right-clicking its icon on your desktop.
  • If you’re getting an error 404 when trying to access your QuickBooks Online account, consider switching to private browsing or incognito mode.

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Search for Bugs in the Glass

  • This troubleshooting step necessitates the presence of an antivirus programme on your Windows PC.
  • Use the antivirus software you have installed to check for and eliminate any infections found. If you haven’t already, go grab a virus scanner and malware remover right now.

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Fixing and reinstalling Quick Books on your computer should fix the 404 error.

  • Fixing QuickBooks will fix typical problems with the installation of applications, which will get rid of the 404 error message. If fixing the programme does not work, you can reinstall it with the Clean Install Tool. Repair QuickBooks by moving on to Step 4 of the article Troubleshooting QuickBooks Desktop Error 80029c4a.
  • Method 5 of our article on fixing error 1328 recommends reinstalling QuickBooks.

Shift your browser’s preferences.

  • Fire up IE and head to the Tools menu to select Internet.
  • Select Trusted Sites from the Security menu, then click Sites.
  • Both and are reliable resources that should be added to your list of trustworthy sites.
  • Exit QuickBooks by clicking “Close,” “OK,” and “Log off company file.”
  • You can now reopen QuickBook and return to the company file where the 404 error occurred.

In most cases, if you follow these troubleshooting procedures, you will be able to fix the problem. However, despite the debugging, the error persists for some users. Get in touch with one of our QuickBooks Data Conversion Services at +1- 888-704-1357 if you, too, are seeing the QuickBooks error 404 message.