Tested Techniques to Resolve Synology NAS Login Problems

Synology NAS appliances plus of NAS (Network Attached Storage) devices proposed by Synology company come to be an excellent and very practical tool for storage, sharing and controlling of data within a local network entity. While alternative solutions such as ubiquitous encryption have their disadvantages, they should also be considered. 

On the other hand, users may sometimes be held back by Synology login issues. These errors can be the result of various reasons, starting with the networks issues up to software problems. This article is worked up to be a step-to-step troubleshooting and fixing guide for users that often have login issues while accessing the network storage device of Synology.

What Caused Synology NAS Login Problems?

  • Network Configuration Issues: Wrong network settings will possibly prevent your system from sharing or exchanging files or streaming videos with your NAS unit.
  • Firewall or Antivirus Interference: In response to this security software may not allow an access to the Synology NAS system.
  • Incorrect Credentials: There so many cases where individuals fails to input the right username or password due to carelessness.
  • Web Browser Issues: Occasionally, data in cached or cookies on your browser can give you some login trouble.
  • Firmware or Software Glitches: The DSM software or firmware may be aged if login problems are reported.

How to Resolve Synology NAS Login Problems?

  1. Verify Network Connections

On both sides i.e. the computer and the Synology NAS, check the proper network connections. An Ethernet cabling check and porting check is necessary if you use a wired connection. For wireless connections, verify that Wi-Fi is enabled and open the network in case you’re not already connected.

  1. Check Network Settings

Ensure that your computer works on the same local network as the NAS is working. One way is to ping NAS IP address on it from a command prompt or terminal to make sure the network is okay. If you received a response than that indicates that the Synology NAS is connected to the network or networks.

  1. Disable Firewall Temporarily

Try disabling the firewall or the antivirus completely during the initial phases to see whether this is the cause of connectivity issues. So long as you keep the browser’s default restrictive settings, you’ll have to encounter some way to allow for your NAS in its software settings.

  1. Use Correct Login Credentials

Make sure you’re typing in the username and password exactly as they are displayed. Recall that your famous password might get a little wording difference from the rest of the login passwords in your network. To be sure of the details, read the steps given in the manual There you will also find information on Synology Hyper Backup.

  1. Clear Browser Cache and Cookies

Thought of clearing the cache and cookies, or try an alternative browser may bring positive effects. Therefore, if not working, please give it a try. This can spare users from some drawbacks, outdated or corrupted data resulting from the use of cache.

  1. Update NAS Firmware Software

Keep the firmware and DiskStation Manager software of your Synology NAS synchronized and updated. If the software is older, it might cause all kind of problems, for instance logins. In order to fix this, you may have to wait until a new update is available or use a different operating system. 

  1. Direct Connection Attempt

An initial step has been advanced; which is the direct connecting of your computer to the NAS using an ethernet cable so as to cut out network issues. Thus, if you can log in this way, then the culprit may be your network configuration.

Wrapping Up

Synology NAS login issues can be extremely irritating, but such problems are generally fixable with simple troubleshooting measures. One of the best practices to get back to your NAS is to carefully go through the problems: from testing network connections to updating software. The point being, backup your NAS data each time to ensure that you are well prepared for any eventuality.